Frequently Asked Questions

Do you have Vegan Products?
Yes our lip gloss and lipstick are both vegan products. We plan to continue to expand and diversify our products.
Are your products Paraben-Free?
Yes, A: Yes all of our products are Paraben-Free. In addition, we take pride in selecting our ingredients very carefully to be safe and clean and most of our products are produced without the use of parabens, phthalates, sulfates, synthetic fragrances, synthetic dyes, Triclosan, and nanoparticles.
Where are the products manufactured?
Right here in the USA.
Are your products gluten-free?
Our lip gloss is indeed gluten free and we hope to expand and diversify more of our products to be gluten free.
Do you test on animals?
No, we do not test on fur babies.
How do I change or cancel my order?
Contact us via email info@getkoated.com or via phone 478-238-8318 within an hour of placing your order and we will do our best to accommodate your request.
What should I expect if I pre-order an item?
Pre-ordering is the ability to reserve an item pending its release date. When you purchase a pre-order item, we will send you a confirmation email and an estimated shipping date for that item on your confirmation email. If we are unable to ship your product by the estimated date, we will provide you with a notice and you will have the option to cancel the order.

Cant find what you’re looking for? Email us at info@getkoated.com or call us at 478-813-8318.